1 Day – Outward Inclusion Workshop

An outward Approach to Equity, Diversity, Inclusion, and Belonging

6th of April, 2022

15th of July, 2022
8:30 - 5:30 SGT/MYT


Too many organizational efforts to address equity, diversity, and inclusion focus on behaviors alone. The marginalizing and discriminatory behaviors you are trying to eradicate are behavioral manifestations of a deeper issue—mindset. If you engage in change efforts that do not change mindset— the fundamental way we see and regard others—nothing will change. Arbinger’s Outward Inclusion workshop equips organizations with the tools to address the mindset and behaviors that get in the way of creating an inclusive workplace that promotes equity, celebrates diversity, and fosters real belonging.

The Outward Inclusion Workshop guides participants through a process of self-discovery to uncover unconscious bias and become equipped with practical tools to drive equity and inclusion within their teams and across the organization.

Event Host

Senthiyl SSG

Director, Arbinger Institute (Singapore/Malaysia)

Pang Zijun, Lynn

Head Consulting, Arbinger Institute (Singapore/Malaysia)

Course Objectives

Addresses intersectionality and inclusion among all groups rather than a few

Focused on mindset change and behavior change instead of behavior-only

Use of authentic, real-life stories and experiences and not sterile, scripted role-play

Calls people “in” to participate in dialogue instead of calling “out” for lacking understanding

Creates a psychologically safe environment and enthusiasm for change

Focused on self-discovery through participation & dialogue

Outward Inclusion offers the opportunity to create a safe space where everyone is invited into the conversation. This workshop includes everything needed to not only implement but sustain inclusion practices organization-wide.


Outward Inclusion is a one-day workshop delivered in two sessions. Members of all levels of the organization are invited to engage in session one which requires no prerequisite. They will engage in transformational conversations that change the way they see those around them. The second session—Outward Inclusion for Leaders—builds on session one by providing practical tools for leadership to implement to enact lasting change. Leaders must attend both sessions.





Participants will receive the Outward Inclusion Handbook.



Director, Arbinger Institute (Singapore/Malaysia)

Senthiyl S S G, MBA, Director (Consulting) for Arbinger Singapore/Malaysia, leads his team in delivering Arbinger’s technologies, intellectual properties and programs with the concerted objective of leading and supporting organisations, families and voluntary organisations in their transformation efforts. Since Feb 2004, Senthiyl has worked with several MNCs, and participants of diverse backgrounds across multiple industries including health care, oil and gas, education, banking & finance, military, NGOs/NPOs and governmental agencies in 18 countries.

Senthiyl had earned a training award from the Singapore Armed Forces, graduating with a Bachelor in Business Administration from the National University of Singapore in 1989. He served as an Artillery officer before pursuing his passion in the area of change management in 1996. He completed his Masters in Business Administration from Maastricht School of Management in 2001. He held the rank of MAJ (NS).

Senthiyl today is a highly respected and sought-after Arbinger consultant, whose work has impacted many individuals and organisations across the region. He finds his “true calling and joy” in working with private and public sector organisations, as well as individuals, to implement the principles and ideas of Arbinger across South East Asia.

Some of the client organizations he has supported include: Shell, F5 Networks, Microsoft, T-Systems, Plus Malaysia Bhd, Mediacorp (Singapore), Tenaga Nasional Berhad (Malaysia), Sunway Berhad (Malaysia), Singhealth (Singapore), Nhgp (Singapore), Amman Mineral (Indonesia), Sampoerna Kayoe (Indonesia), MPTC (Philippines), Red Ribbon Bake Shop (Philippines), Singapore Armed Forces, Ministry Of Education (Singapore), Petronas (Malaysia), Bursa Malaysia, Proton (Malaysia), See Hoy Chan (Malaysia), Wingtai Holdings Asia, Opulent Group (Singapore), Institute Of Mental Health (Singapore), Reliance Foundation (India), UEM Sunrise (Malaysia), Singapore Refining Company among others.


Head Consulting, Arbinger Institute (Singapore/Malaysia)

Zijun graduated with a first class Bachelor in Economics from Northwest University of Politics and Law in China and gained her Postgraduate Certificate in Education (focusing on counselling) from the University of Nottingham (UK) with merit.

She is a certified Arbinger Facilitator. Before joining Arbinger, Zijun was a school lead counselor who led a team of counselors. She implemented initiatives to meet the needs of her team as well as the students and was active in establishing school-community partnerships that supported student development and educational outcomes. Her adopted counselling model which embedded time management, life and people skills has been proven helpful. It has helped team members be effective in their counselling roles and supported students in their development of academic, personal/social/emotional, and career skills.

After joining Arbinger, Zijun has supported clients in the region including T-Systems Malaysia, Tenaga Nasional Berhad (Malaysia), Microsoft, Genesys, SHELL, PLUS Malaysia Bhd, Red Ribbon Bake Shop Chain (Philippines), Amman Mineral (Indonesia), Morning Star Community Services (Singapore), Dentons (China) Xian office, Ouroboros Overseas Study Counselling Studio (China), Affin Hwang Asset Management in strengthening their team culture and in measuring their impact on clients, culture and performance.

As a Millennial who has worked extensively across multiple organizations facilitating change management, Zijun provides refreshing and honest insights into the challenges organizations face in managing millennials, and how millennials are shaping the future of work and leadership. Zijun also inspires genuine conversations and relationships across the generational spectrum with Arbinger’s mindset frameworks, delivering solutions that drive results. Currently, her main responsibility is supporting the facilitation of outward mindset workshops with a heavy emphasis on supporting leaders/individuals and teams through the post-workshop implementation for sustainable transformation.

Workshop Feedback

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Arbinger enables organizations and individuals to resolve their deepest and most difficult people problems—problems that have persisted despite all efforts to resolve them.

Combining the results of four decades of groundbreaking scholarly work on the phenomenon known as selfdeception, Arbinger has built a simple yet profoundly effective framework for improving the influence of every leader and individual, whether at home or in the work place.

Arbinger’s work is being used with resounding success in the areas of Leadership Development, Change Management, Conflict Transformation and Creating High Performing Teams that propel organizations to higher plateaus of business excellence. Our clients range from individuals seeking help in their lives to many of the largest companies and governmental institutions in the world. To support these groups, we offer public courses, consulting and coaching services, and tailored organizational interventions (including train-the-trainer options).

Headquartered in the United States, Arbinger has its operations located all over the world. Arbinger’s offices in Singapore and Malaysia support clients and organizations in South East Asia.


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