Retail & E-commerce Archives - Rockbird Media

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Spending, Production, Employment, Income: The Four Economic Anchors Shaping the Future of Philippine Retail

Spending, Production, Employment, Income: The Four Economic Anchors Shaping the Future of Philippine Retail

A man stands on stage before a large screen displaying "RESA," representing the Retail & Ecommerce Summit Asia.

Clicks, Carts & Comebacks: The New Loyalty Blueprint in Retail

Image from the 2016 RESA PH event featuring speaker David Ang Reyes discussing topics related to the Philippines.

From Cold as Stone to Being Human in Retail | David Ang Reyes

Henry Ting's spotlight interview banner for RESA Malaysia 2025 with a quote saying "Companies that fail to adapt will risk being left behind. It's about who can use AI better to fight the war"

Leveling Up Consumer Behavior: How Henry Ting is Shaping the Future of Consumer Interactions

Vincent Lua, spotlight speaker banner for RESA Malaysia. A quote from his interview is displayed. It says: "Technology plays a pivotal role in delivering exceptional customer experiences. From self-service kiosks to synchronized systems that streamline operations, digital tools are transforming how businesses interact with their customers."

Beyond the Bowl: How Vincent Lua Stirs the Customer’s Phygital Experience

A banner saying: "Retail & E-Commerce Summit Asia, Beyond the Sphere: Igniting the Future. February 26, 2025 at the Intercontinental Kuala Lumpur" and a quote from Caroline Wee: "AI can identify the patterns, but it's us people who ensure that things remain pertinent, new, and in sync with curent events globally."

Is it the Era of Omnichannel’s AI Apocalypse? Questions for the Digital World

A quote from Tiffany Tang, "A key question in modern marketing is how to balance emotional engagement with the practialside of the business, such as using data to track performance and outcomes."

Peeling the Onions: Tiffany Tang’s Guide on Connecting Deeply with Consumers

Quote from Hendra Yuniarto's interview with rockbird media: "It's very easy to get the data and collate habits from your customers' ends. Because without this engine, it's very hard for the marketers to get the data right. With AI, it's very easy for us to get the data and analyze it, maybe only in one hour."

Taste the Future: Hendra Yuniarto’s Expert Take on AI-Driven Innovations at KFC and Taco Bell

Quote from Bikash Pathak's interview with rockbird media: "For digital initiatives to succeed, they have to start and center around customer experience elevation. If businesses are to drive meaningful personalization, the prime focus needs to be on data. But for me, the most important bit is to startrather than waiting for that perfect moment to arrive."

Shifting Paradigms: Bikash Pathak on Making the Customer King in a Rapidly Changing Landscape

More than 50 attendees at RESA Bangkok, Thailand 2024 all lined up in front of a large screen that shows clevertap, jumpstart, giftify, and 8x8 as sponsors of the event. They are all in different colored business suits, ranging from shades of blue, gray, beige, and brown.

Retail Revolution Illuminates Bangkok as Rockbird Media’s RESA 2024 Charts Course for Digital Growth

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