Navigating the Future of Customer Engagement in Banking, Fintech & Finance Industry
April 18 | New World Makati Hotel | 5:00pm-9:00pm
Synopsis
In the fast-paced world of marketing technology, the ability to deliver valuable insights through customer engagement has become a paramount goal for businesses. The session aims to explore the dynamic intersection of marketing, technology, and data analytics, with a focus on how organizations can harness the power of customer engagement to gain deep insights.
Benefits of Attending
- Increase retention time and decrease attrition through correlation, visualized data points positive feedback and swift accommodation of feature requests
- Generating three concurrent tasks: real time-analytics, insights and engagement
- Quick navigation process, customized, targeted app campaigns of user segments to improve conversions and client churn
Event starts in
- 00Days
- 00Hours
- 00Minutes
- 00Seconds
Event starts in
- 00Days
- 00Hours
- 00Minutes
- 00Seconds
Moderator
Jezreel Teng
Enterprise Account Executive
Jezreel is the Enterprise Account Executive for CleverTap in the SouthEast Asia region, where he helps Enterprises to better delight their users through detailed analysis, advance segmentation, and personalized omnichannel engagement. He has almost a decade of experience in technology platforms, where he first started at Zendesk helping Customer Experience teams and now helping the Marketing and Growth teams at CleverTap.
Guest Speaker
JJ Moreno
President & CEO, AF Payments - BEEP
JJ is currently leading the strategic pivot of AF Payments Inc. (AFPI) as its President & CEO. AFPI is a Fintech company jointly owned by the two of the country’s biggest conglomerates, the Ayala and First Pacific Groups, and operates the micropayment system that is primarily being used in the public transport system through its contactless smart cards, QR applications and other platform technology under the brand name beep™. In his first year as CEO, the company has realized 3-digit growth in its key KPIs, and is in a midst of innovating the company’s business model. JJ currently sits in the board of a publicly listed company, as well as a few private & non-profit organizations.
