Bytes & Brews 2025

Where Technology Meets Tasteful Conversations

Join us for a unique and inspiring event series, “Bytes & Brews,” where the worlds of technology, innovation, and meaningful connections merge seamlessly over coffee or craft brews. This event is designed to provide a refreshing twist to your traditional networking and learning experiences.

Tuesday May 20, 2025
Thursday May 22, 2025
Friday May 30, 2025

Join Us!

“Bytes & Brews” is not just an event; it’s an opportunity to expand your horizons, learn from experts, and connect with a community passionate about AI, CX, technology, and innovation. We look forward to welcoming you to this unique blend of bytes and brews!

*Kindly note that all registration will be subject to approval.

Gain insights from experts through presentations, panel discussions, and customer stories.
Participate in the CX Games to test your knowledge and engage in hands-on learning about customer experience.
Connect with like-minded professionals over brewed coffee or beer, share experiences, and build meaningful relationships.

Agenda

Registration & Networking Lunch
90 mins
CX Expert & Analyst Presentations and Customer Fireside Chat
80 mins
Interactive Audience Session: CX Games
30 mins
Wrap up & More networking
50 mins

The agenda shown serves purely as a guide and is subject to change according to topics and situations.

Partners & Sponsors

Partnering Associations

Speakers from Previous Sessions

Celine Chan

Deputy President, CCAM

Chomchana (Chom) Trevai

Head of AI and Machine Learning, ASEAN, AWS

Louis Teoh

Regional Director, APAC Commercial Operations, Genesys

Manoj Menon

Founder, twimbit

Phillip Townsend

Strategic Director, Innovation, APAC, Genesys

Prerna Pant

Director, Global Innovation-Social, Genesys

Shivanu Shukla

Principal Advisor, CX, twimbit

Sidartha Rakuram

Software Engineer, Astro

Vigneswaran Sivalingam

Country Director, Malaysia, TDCX