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AWS Retail Day:
Building the Consumer Experience of the Future
AWS Retail Day:
Building the Consumer Experience of the Future

Overview

We are pleased to invite you to “AWS Retail Day: Building the Consumer Experience of the Future” happening on 8 May 2025. Consumer behavior and expectations have fundamentally changed over recent years, compelling retailers to drive digital transformation across their value chain.

Built by the world’s leading innovative retailer, AWS delivers market-proven solutions specifically designed for the retail industry and battle-tested by amazon.com. Through this event, AWS and its extensive portfolio of retail competency partners aim to help retailers in Malaysia innovate faster and scale their growth.

Join us and our partners as we explore exciting retail topics, including data lakes, the art of hyper-personalization, Generative AI, intelligent supply chains, and more

Industry Topics

Leverage the power of customer data to make informed business decisions

Increase conversion through hyper-personalized customer experiences such as personalized digital content and dynamic product recommendations

Unleash the power of chatbots, digital shopping assistants, enterprise search and document processing

Build sophisticated supply chains through better inventory visibility, process flexibility, and network collaboration across the value chain

Enrich the digital shopping experience through AI/ML solutions

Agenda & Session Details

8:30 - 9:00 AM
Registration
9:00 - 9:10 AM
Welcome Remarks
Priscilla Chong, Country Manager, AWS Singapore
9:10 - 9:30 AM
Keynote Presentation
AWS for Retail: Bringing the Best of Innovation to our Customers
9:30 - 10:00 AM
Customer Panel
Improving Productivity: Optimize Retail Operations and Employee Performance
10:00 - 10:30 AM
Industry Voice
Challenges Faced by Customers and How to Circumvent Those
10:30 - 10:45 AM
Networking Snacks
10:45 - 11:15 AM
Customer Panel
Transforming Retail Through Generative AI: From Personalized Shopping to Predictive Operations
11:15 - 11:45 AM
Leveraging Consumer Data and Hyper-Personalization Customer Data and Engagement Platform for Retail
11:45 - 12:30 PM
10x Productivity with AI on AWS
12:30 - 1:30 PM
Networking Lunch
01:30 - 02:15 PM
Datalake and Analytics Platform for Retail
02:15 - 02:45 PM
Smart Stores: The Future of Retail Experience
02:45 - 03:30 PM
Reinventing Retail and F&B Accelerating Growth

Speakers

Anurag Saluja

APJ Partner Leader (Retail CPG)

AWS

Wai Kit Lai

Growth Industry Lead

AWS Malaysia

Sridhar Vishwanathan

Retail and CPG Industry GTM Lead

AWS

Dr. Farouk Abdullah

Founder & CEO

HJIB Solutions

Mohammad Zubair

Country Head - Singapore, Malaysia, Thailand

MoEngage

Nitin Singh

Regional Pre-Sales Leader – SEA

SoftwareOne

Eddie Goh

General Manager

ZUS Coffee

Andy Chia

Corporate Planning Senior Manager

FamilyMart

Kelvin Kok

Chief Architect

Axrail

JS Cardinal

Head of Data Solutions

ADA

Alyssa Fuentebella

Solutions Engineer

Snowflake

Ekta Hirani

Head of Sales APAC

UST

Yang Nanyang

Solution Engineer APAC

Lark

Ryan Lim

Enterprise Sales & Account Manager

Exabytes Malaysia

Benjamin Zhou

Head of Commercial

Lark APAC

Hosted by
Joined by special guests
In collaboration with
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