

Building the Consumer Experience of the Future
- 8 May 2025
- 8:30 AM - 3:30 PM
- Aloft Kuala Lumpur Sentral, Malaysia
Building the Consumer Experience of the Future
- 8 May 2025
- 8:30 AM - 3:30 PM
- Aloft Kuala Lumpur Sentral, Malaysia
Overview
We are pleased to invite you to “AWS Retail Day: Building the Consumer Experience of the Future” happening on 8 May 2025. Consumer behavior and expectations have fundamentally changed over recent years, compelling retailers to drive digital transformation across their value chain.
Built by the world’s leading innovative retailer, AWS delivers market-proven solutions specifically designed for the retail industry and battle-tested by amazon.com. Through this event, AWS and its extensive portfolio of retail competency partners aim to help retailers in Malaysia innovate faster and scale their growth.
Join us and our partners as we explore exciting retail topics, including data lakes, the art of hyper-personalization, Generative AI, intelligent supply chains, and more
Industry Topics
Leverage the power of customer data to make informed business decisions
Increase conversion through hyper-personalized customer experiences such as personalized digital content and dynamic product recommendations
Unleash the power of chatbots, digital shopping assistants, enterprise search and document processing
Build sophisticated supply chains through better inventory visibility, process flexibility, and network collaboration across the value chain
Enrich the digital shopping experience through AI/ML solutions
Agenda & Session Details
Speakers
Anurag Saluja
APJ Partner Leader (Retail CPG)
Wai Kit Lai
Growth Industry Lead
Sridhar Vishwanathan
Retail and CPG Industry GTM Lead
Dr. Farouk Abdullah
Founder & CEO
Dr. Abdullah has led high-performing teams in banking, retail, energy, telecommunications, media, and professional services, including time at a Big 4 consultancy firm in the UK. He is a trusted advisor to CEOs and executive teams, guiding them on business transformation, digitalisation, and workforce upskilling.
In addition to his corporate leadership, Dr. Abdullah holds several advisory and board memberships, providing strategic guidance to organisations on digital strategy, analytics, and business transformation. He also leads his own management consultancy firm, helping international clients navigate digital transformation and business growth.
Mohammad Zubair
Country Head - Singapore, Malaysia, Thailand
Nitin Singh
Regional Pre-Sales Leader – SEA
Eddie Goh
General Manager
Engineer at heart, I'm passionate about harnessing the power of AI, automation, and collaborative tools to elevate human potential. My focus? Transforming how we work, collaborate, and innovate.
At ZUS Coffee, I'm reimagining the coffee industry through cutting-edge tech. But my interests span beyond. I'm fascinated by the revolutionary potential of IoT and China's rapid tech advancements. These aren't just buzzwords – they're game-changers reshaping industries.
Food tech and transparency are close to my heart. I believe in leveraging technology to ensure food safety, traceability, and sustainability. Imagine blockchain tracking your coffee from farm to cup, or AI ensuring perfect roasts every time.
I'm always on the lookout for kindred spirits who share my enthusiasm for:
- AI and automation that amplify human creativity
- Collaborative tools like Notion and Lark that supercharge productivity
- IoT innovations that connect our world in magical ways
- Food tech that makes our meals safer and more transparent
Andy Chia
Corporate Planning Senior Manager
Currently, I am enriching my professional journey by pursuing the Tsinghua-INSEAD Executive MBA Programme, where I aim to master business fundamentals along with team and organization management skills.
Additionally, I have completed the ICF Level 1 Coaching Certification and am enthusiastic about empowering others through focused personal development
Kelvin Kok
Chief Architect
JS Cardinal
Head of Data Solutions
Alyssa Fuentebella
Solutions Engineer
Yang Nanyang
Solution Engineer APAC
Ryan Lim
Enterprise Sales & Account Manager
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